erniestepp@gmail.com

(702) 480-0984

  • Development

  • Wireframing
  • Interaction Design
  • Scope Documentation
  • Functional Specification
  • Information Architecture
  • Low/Hi-Fi Prototyping
  • Black-box Testing
  • Visual Design
  • User Flows

  • Tools

  • Visio
  • Axure
  • Adobe XD
  • Fireworks
  • Photoshop
  • Wordpress

  • Code

  • CSS3
  • HTML5
  • Javascript
  • MySQL
  • PHP

Ernie Stepp III

EXPERIENCE


Game Development Manager, Ainsworth Game Technology

November 2013 – Current

Lead casino slot machine software development for the United States and Latin America. Coordinate and manage multiple cross-functioning teams in establishing product vision, scope, technical requirements, and delivery milestones. Provide technical and creative direction to ensure studio culture thrives on imagination, accountability, and pride of workmanship.

Oversee technical development processes with a major focus on software reliability, user experience, and optimizing time-to-market. Collaborate with compliance and engineering departments, as well as external testing labs to deliver on time product releases. Assess new concepts, jurisdictional requirements, and testing processes for Las Vegas and Third-Party studios.

Technical Game Developer, Ainsworth Game Technology

March 2011 – November 2013

Programmed Class III video slot machine game software. Collaborated with Australian math, art, and sound departments to produce Ainsworth’s U.S. game library.

Troubleshoot software issues and partnered with development team to create proper training documentation and game specifications. Efficiently managed project timelines and delivered quality work with minimal supervision.

Product Manager, DiTronics LLC

September 2009 – March 2011

Collaborated with international development teams to create functional specifications and scope documentation for software application enhancements. Responsible for creating overall product user experience including wirefames, prototypes, interaction designs, and finished screens for company product suite.

Utilized problem solving skills in order to create, develop, and implement fresh ideas. Developed Flex based software application to increase product support for call center staff. Reduced transfer rate for level-2 tech support by over 40% within 3 months.

Technical Project Manager, DiTronics LLC

September 2006 – September 2009

Successfully coordinated over 25 national installations of company product suite. Improved installation process by introducing efficient project scheduling guidelines. Led weekly project meetings. Consulted with IT directors and CFOs to establish and maintain overall project plans. Maintained project budgets while managing multiple vendor relationships.

Managed daily operations of client services - including installations, repairs and customer support. Managed technicians, customer support specialists, and operations team. Responsible for the hiring of technical staff and annual reviews. Remedied client complaints and collaborated with vendors and staff to resolve problems and concerns.

Web Developer, Independent Contractor

April 2006 – April 2013

Created UI documentation for client applications and sites using wireframes, prototypes, and information architecture. Blended creative and analytical thinking to develop engaging and intuitive projects with a primary focus on User Experience.

Built and maintained client websites using HTML, CSS3, Javascript, Flash, MySQL and PHP. Local clients included Miracle Mile Shops and Fremont Street Experience.

ATM Field Service Technician, DiTronics LLC.

September 2005 – September 2006

Installed and serviced casino ATM and Cash Advance terminals. Remedied hardware and software issues to ensure excellent customer service. Provided after-hour phone support for clients and partner company service technicians. Led systems training sessions for client staff groups in Las Vegas and around the United States.

EDUCATION


Bachelor of Science in Web Design and Interactive Media

The Art Institute of Las Vegas

Dean's Honor List - Cumulative GPA 3.80

Resume

+ Professional Experience