Interaction design - IxD

+ Ingenico i6580 Application Development


The Ingenico i6580 project was my baby and the first development project I managed from concept to deployment. This project demanded a focus on information architecture to provide a seamless user experience for English and Spanish speaking casino patrons.
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Work completed

  • Scope Documentation
  • Functional Specification
  • Interaction Design
  • Prototypes
  • Black-box Testing
  • Beta Testing
  • Product Implementation

i6580 Application Development

+ Mobile view: quick & dirty


The Ingenico i6580 project was my baby and the first development project I managed from concept to deployment. This project demanded a focus on information architecture to provide a seamless user experience for English and Spanish speaking casino patrons.


Read more...


Work completed

  • Scope Documentation
  • Functional Specification
  • Interaction Design
  • Prototypes
  • Black-box Testing
  • Beta Testing
  • Product Implementation
  • Ingenico i6580 POS device with touch and signature pad

    Ingenico i6580 POS device with touch and signature pad

  • Interaction design of the devices credit and debit transaction process

    Interaction design of the software's credit and debit transaction process

  • Profile view of Ingenico i6580

    Profile view of Ingenico i6580

  • Low-fi screen flow prototype of PIN based transaction

    Low-fi screen flow prototypes of a PIN-based transaction

  • Interaction design for idle and start state of software

    Interaction design for idle and start state of software

  • Keypad and card-reader view of Ingenico i6580

    Keypad and card-reader view of Ingenico i6580

The project

Develop a POS application for the Ingenico i6580 series device that supports casino based Credit and Debit Cash Advance transactions.

The result

I had full reign on this project to research, demo, and select the hardware I felt best to develop this product. While it's always a challenge learning the software limitations of new hardware, I was able to foster strong relationships with the Ingenico development team to ensure my vision for the product was attainable.

Performing in-depth user testing allowed this dynamic little device to intuitively guide customers through the transaction process while pushing and pulling data from the casino floor to remote servers within just a few milli-seconds.

The major hurdle encountered during this project stemmed from a communication-based issue requiring an extended amount of troubleshooting in order to remedy. By isolating and identifying the issue, I was able to provide our developers with the answers needed to fix the issue and move the product from BETA to full release status.

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