Interaction design - IxD
+ Ingenico i6580 Application Development
The Ingenico i6580 project was my baby and the first development project I managed from concept to deployment. This project demanded a focus on information architecture to provide a seamless user experience for English and Spanish speaking casino patrons.
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Work completed
- Scope Documentation
- Functional Specification
- Interaction Design
- Prototypes
- Black-box Testing
- Beta Testing
- Product Implementation
i6580 Application Development
+ Mobile view: quick & dirty
The Ingenico i6580 project was my baby and the first development project I managed from concept to deployment. This project demanded a focus on information architecture to provide a seamless user experience for English and Spanish speaking casino patrons.
Work completed
- Scope Documentation
- Functional Specification
- Interaction Design
- Prototypes
- Black-box Testing
- Beta Testing
- Product Implementation
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Ingenico i6580 POS device with touch and signature pad
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Interaction design of the software's credit and debit transaction process
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Profile view of Ingenico i6580
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Low-fi screen flow prototypes of a PIN-based transaction
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Interaction design for idle and start state of software
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Keypad and card-reader view of Ingenico i6580
More IxD Projects
The project
Develop a POS application for the Ingenico i6580 series device that supports casino based Credit and Debit Cash Advance transactions.
The result
I had full reign on this project to research, demo, and select the hardware I felt best to develop this product. While it's always a challenge learning the software limitations of new hardware, I was able to foster strong relationships with the Ingenico development team to ensure my vision for the product was attainable.
Performing in-depth user testing allowed this dynamic little device to intuitively guide customers through the transaction process while pushing and pulling data from the casino floor to remote servers within just a few milli-seconds.
The major hurdle encountered during this project stemmed from a communication-based issue requiring an extended amount of troubleshooting in order to remedy. By isolating and identifying the issue, I was able to provide our developers with the answers needed to fix the issue and move the product from BETA to full release status.
